Privacy Policy

Introduction

At CrowNest, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

We collect information that you provide directly to us:

• Account information (name, email address)
• Profile information
• Project data, bookmarks, and links you save in CrowNest
• Communications with our support team

Automatically Collected Information

When you use CrowNest, we automatically collect certain information:

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraud

Data Storage & Security

We use industry-standard security measures to protect your information. Your data is stored securely using Convex, a trusted serverless database platform, and we use Clerk for secure authentication.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

To exercise these rights, please contact us at tristan@crowlabs.tech

Third-Party Services

We use the following third-party services:

• Clerk for authentication
• Convex for data storage
• Vercel for hosting
• PostHog for analytics
• Google Analytics for usage tracking

These services have their own privacy policies governing their use of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: tristan@crowlabs.tech